Shipping Methods:
We offer a variety of shipping methods to suit your needs. Choose from standard, express, or overnight shipping at checkout.
Shipping Locations:
We currently ship within EAST MALAYSIA / WEST MALAYSIA. Please ensure you provide accurate shipping information to avoid delays.
Order Processing:
Orders are processed within 5-7 business days of receiving payment. You will receive a confirmation email once your order is processed.
Shipping Times:
Shipping times may vary depending on your location and the chosen shipping method. Estimated delivery times will be provided at checkout.
Shipping Fees:
Shipping fees are calculated based on your location and the weight of your order. You can view the shipping costs at checkout before finalizing your purchase.
Tracking Information:
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.
Lost or Delayed Shipments:
In the rare event of a lost or significantly delayed shipment, please contact our customer support team, and we will assist you in resolving the issue.
International Shipping:
International customers may be subject to customs fees, taxes, or import duties imposed by their country's customs authorities. These charges are the responsibility of the customer.
Holiday Shipping:
During peak holiday seasons, shipping times may be longer than usual. We recommend placing your orders well in advance to ensure timely delivery.
Updated on 1st Jan 2024