Please note that for Overseas preorders, a size chart will not be provided. Kindly choose the size based on your usual measurements.
Quality is our priority with Overseas preorders. You don't have to worry – we strive to deliver the best in every aspect. Your satisfaction is our commitment.
PREORDER POLICY (click the link to view)
Kindly review our preorder policy before placing an order. By completing your order, you acknowledge and agree to the terms outlined in our preorder policy.
Please note that preorders are non-refundable and no exchangable. Ensure your selection is accurate before placing your order.
Please be aware that the waiting period is an integral part of our process. Regrettably, we cannot accept refund requests based on the duration of the waiting period. If you're in a hurry, kindly refrain from placing your order.
1- Place Order: Customer initiates the order on the Dear19 platform.
2- Dear19 Processes Order in Overseas: Dear19 processes and prepares the order in Overseas.
3- Overseas Dispatch Order: The order is dispatched from Overseas.
4- Flight to Malaysia: The dispatched order takes a flight to Malaysia.
5- Malaysia Custom Checking: The order undergoes customs checking in Malaysia.
6- Dear19 Re-dispatch: After customs clearance, Dear19 re-dispatches the order.
7- Sent to You: The order is sent to the customer's designated address.
Thank you for your understanding and cooperation.
CONTACT US/ ENQUIRY (click the link below)
TO LENGTHEN THE LIFE OF GARMENTS,
THIS WILL HELP YOU PRESERVE THEIR COLORS.
LATEST UPDATE LINK (click the link to join)
SOCIAL MEDIA (click the link to view)
PRODUCT COLOR VARIATION FAQ
Color variation may occurs in photographed products, and is the result of a number of different factors, including the lightings, time of photograph, pixel resolution of the camera and other factors.
PRODUCT MEASUREMENT VARIATION FAQ
Measurement variation may occurs in actual products, due to a number of factors, including type of material, strechability of material and the measuring process.
PRINTING QUALITY VARIATION FAQ
Printing quality may not be identical for each product, and variation might occur during the manufacturing process.